Return & Refund Policy

What can and can't be returned — and how we handle damage, incorrect items, and defects.

Opened Beverages

As is standard for consumable beverages, opened or used products generally can’t be returned.

Replacements & Refunds

Replacements or refunds are considered for shipping damage, incorrect items, or defective packaging within 5 days of delivery. Email IconBevCo@gmail.com with your order number, a description, and photos if applicable.

Cancellations

Orders can only be cancelled before they’ve been processed or shipped.

Shipping Costs

Shipping costs are generally not refundable, unless the error was on ICON’s side.

This policy is carried forward from the live ICON site under Icon BevCo Inc.

Returns FAQ

Returns, Answered.

Can I return an opened can?

Generally no — standard for consumable beverages, with exceptions for defects or damage.

How do I request a refund?

Email within 5 days with your order number, a description, and photos if applicable.

Can I cancel my order?

Only before it's processed or shipped.

Are shipping costs refundable?

Generally not, unless the error was on ICON's side.

What if I received the wrong flavor or pack size?

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