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FAQ
Answers to the most common questions about ICON, molecular hydrogen, ingredients, and more, with links to explore each topic in greater detail.
Ultra-purified water, sea salt (for natural electrolytes and trace minerals), and molecular hydrogen — plus natural flavoring in the three flavored varieties.
ICON is a conventional beverage, not a dietary supplement, so it carries a Nutrition Facts panel rather than a Supplement Facts panel.
There’s real, ongoing peer-reviewed research into molecular hydrogen — see The Science page for the studies and how to read them responsibly.
Opened beverages generally can’t be returned. Damaged or incorrect orders must be reported within 14 days of delivery and are handled on a case-by-case basis. Full details are available on our Return & Refund Policy page.
Nationwide across the US currently, plus select retail locations.
FDA does not pre-approve most claims made for conventional foods and beverages. ICON is a conventional beverage, not a drug, and is not intended to diagnose, treat, cure, or prevent any disease. Full details are available on our Disclaimer page.
Email IconBevCo@gmail.com or use the form on our Contact page.
Clean and neutral — the same base formulation as the flavored varieties, without any added natural flavoring.
Three ingredients: ultra-purified water, sea salt (a natural source of trace minerals), and molecular hydrogen. Nothing else.
No — 0 calories, 0 sugar, 0 caffeine, in every pack size.
Cans are sealed immediately after infusion to help retain hydrogen saturation through shipping and storage.
Yes — the 12-pack multipack trays include Original alongside the fruit flavors.
It’s a reasonable one — with no added flavor, it’s the most direct way to experience the base product.
No — it’s a natural watermelon flavor, not an artificial sweetener or flavoring.
Light and fruity rather than syrupy — closer to fresh watermelon than to a watermelon candy or soda.
No — 0 sugar, same as every ICON flavor.
Yes — it’s included in both the 3-flavor and 4-flavor multipack tray options.
It’s one of the more popular first picks, since the flavor is light enough not to overwhelm the base water taste.
Yes — identical formulation across all four; only the natural flavoring changes.
The natural strawberry and kiwi flavors create a naturally sweet-tasting fruit profile, without added sugar or sweeteners.
Light and citrus-forward rather than sweet — there’s no added sugar to round out the tartness.
It’s a common reason people pick it — no carbonation, but the citrus profile fills a similar role without the sugar.
Natural lemon and lime flavoring — no sweeteners added to compensate.
No — zero caffeine and zero stimulants across every ICON flavor.
Yes — it’s included in both multipack tray options.
No — same base across the board; only the natural flavor differs.
It’s a common reason people choose it, no carbonation, but the citrus profile offers a similarly refreshing alternative without the sugar.
A balance of sweet strawberry and tangy kiwi — natural flavoring only, nothing added to sweeten it further.
By flavor profile, yes — but nutritionally it’s identical: 0 sugar, 0 calories.
Entirely from the natural strawberry and kiwi flavoring — there’s no sweetener doing that work.
It’s a common reason people pick it — flavor-forward enough to feel like a treat, without the sugar.
Yes — in both the 3-flavor and 4-flavor multipack options.
Yes — identical formulation; only the flavoring changes.
The 4-pack is a compact box of one flavor; the 12-pack tray holds a full case and comes in single-flavor or mixed-flavor options.
Yes — order singles or 4-packs of each flavor separately, or choose a pre-mixed 12-pack tray.
Shipping is calculated at checkout based on order size and destination.
Yes — every flavor is 0 calories, 0 sugar, 0 fat, with the same electrolyte and hydrogen content.
The 12-pack tray offers the best per-can value of the three pack sizes.
Cans are sealed immediately after infusion to help maintain hydrogen saturation through shipping and storage.
There’s a growing body of peer-reviewed research exploring molecular hydrogen, including inflammation markers and exercise recovery. Findings in several areas are encouraging, while results vary by study design, ICON doesn’t claim the product treats, cures, or prevents anything.
Molecular hydrogen is a dissolved gas, not a stimulant, and is generally considered safe at the concentrations used in hydrogen water. As with any dietary choice, talk to your doctor if you have specific concerns.
Alkaline water refers to water with a higher pH, while hydrogen water contains dissolved molecular hydrogen (H₂). Some electrolyzed alkaline waters also contain H₂, and research suggests that the hydrogen, rather than the higher pH itself, is responsible for the biological effects studied in those waters. ICON focuses on molecular hydrogen, not alkalinity.
H₂ is the smallest and lightest molecule, which allows it to diffuse rapidly. Its unique size and properties are part of why researchers are studying how molecular hydrogen may distribute throughout the body.
They study molecular hydrogen and hydrogen-rich water as a category, not the ICON product itself — which is why claims are framed as “studied” or “potential.”
FDA does not pre-approve most claims made for conventional foods and beverages. ICON’s statements are intended to be truthful, non-misleading, and supported by the available research. See our full Disclaimer for details.
Every study cited on The Science page links directly to its source on PubMed or PMC.
ICON is produced by Icon BevCo Inc., based in Dallas, Texas.
Dallas, Texas.
It’s our way of describing a more purposeful approach to everyday hydration, molecular hydrogen, electrolytes, zero sugar, and zero calories, without implying any specific health outcome.
ICON does not make disease-treatment claims. We discuss peer-reviewed research on molecular hydrogen separately from claims about the ICON product. See our Disclaimer for details.
Icon BevCo Inc. is the company behind the ICON brand — the legal entity on our policies.
Yes — ICON is available at select retail locations in addition to shipping online nationwide.
Not currently — shipping is US-only. Reach out via Contact with questions.
Orders are typically processed within 1–3 business days; delivery estimates are shown at checkout.
ICON is currently available through this site, Walmart.com, and select retail locations. Additional online marketplaces may be added over time.
A store locator answers this once retailer/region data is available; for now, order online — we ship nationwide.
Retail distribution is actively expanding — check back, or order online in the meantime.
Email IconBevCo@gmail.com or use the form on the Contact page.
See our Shipping Policy or Return & Refund Policy — both include contact instructions.
Reach out as soon as possible — orders can only be changed or cancelled before they’ve been processed or shipped.
Once subscriptions are live, manage them from your account page, or contact us directly.
No — US only currently. Contact us for international inquiries.
1–3 business days processing, plus carrier transit time.
Contact us within 14 days of delivery with photos and your order number. Full details are available in our Shipping Policy.
Tracking is provided when available once your order ships.
The carrier handles lost or stolen packages once marked delivered — contact us and we’ll help you start that process.
Generally no — standard for consumable beverages, with exceptions for defects or damage.
Email us within 14 days of delivery with your order number, a description of the issue, and photos if applicable. See our Return & Refund Policy for full details.
Only before it’s processed or shipped.
Generally not, unless the error was on ICON’s side.
Contact us within 14 days of delivery — incorrect items are handled on a case-by-case basis.
Covered by our standard policy language — confirm exact wording on the Privacy Policy once finalized.
Covered by our standard policy language — see the Privacy Policy.
Yes, typically via the unsubscribe link in any marketing email.
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